General

URL Shortener

• Is the shortened URL secure?
• How long is the shortened URL?
• How is the URL-Shortener structured?
• Can the URL Shortener work if I send my messages via API?
• How does the URL Shortener work?
• Can we put our brand on the shortened URL?
See all 7 articles

SMS Engage

• Is there a limit to a number of contacts for a single campaign?
• How does SMS Engage work?
• Do you support branding or white labelling on the shortened url?
• Can we use SMS Engage immediately after it is enabled?
• What are the key benefits of using SMS Engage?
• What is SMS Engage?
See all 8 articles

Account Management

• How can I remove users from my account ?
• How can I invite new users on my account ?
• How can I update my account details ?
• How can I change my passeword ?
• What do I need in order to use the Wavecell's API?
• How can I deactivate my account?
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Tutorials - New Customer Portal

• ★ How can I add custom fields on my messages?
• ★ How do I create and edit API Keys ?
• ★ How do I send an SMS on the customer portal ?
• ★ How do I use the customer portal dashboard ?
• How do I add credits to my account ?
• How do I use LOGS on the customer portal ?
See all 15 articles

Countries Restrictions

• What are the countries restrictions in Malaysia for SMS ?
• What are the countries restrictions in Singapore for SMS ?
• What are the countries restrictions in Vietnam for SMS ?
• What are the countries restrictions in Indonesia for SMS ?
• What are the countries restrictions in Thailand for SMS ?
• What are the countries restrictions in Philippines for SMS ?
See all 7 articles

SMS Features

• ★ Can I register for a Sender ID?
• How long does it take to deliver a text message when I am sending via Bulk SMS Gateway with HTTP API?
• What is the maximum length of an SMS? What is a concatenated message?
• What is the TPS per account?
• What is the supported character encoding for SMPP and HTTP?

SMS API

• ★ How do I configure a callback URL?
• What is an SMS API?
• How to send bulk SMS via HTTP API?
• Can I use both SMPP and HTTP API connection?
• How do I set up HTTP basic authentication?

Billing and Payment

• Where do I find Wavecell's SMS pricing?
• How do I top up credits to my account?

SMPP Connection

• How many binds are allowed per account?
• What is the Host and Port to connect to Wavecell SMPP server?

General

• What are the different message statuses ?
• How to troubleshoot failed SMS delivery sent via HTTP API Request?
• How can I integrate SMS with my business?
• What are the supported browsers for customer portal and websender?

Getting Support

• How do I raise support tickets?