Step by Step Guide to Register Your Alphanumeric Sender ID in The Philippines

 

Introduction: 

The Purpose of the below article is to describe the requirements for an Alphanumeric Sender ID pre-registration across all operators in the Philippines following the local regulatory requirements. 

For more information related to SMS compliance in the Philippines, click here

 

Registration Process

To register your Alphanumeric Sender ID for all networks in the Philippines, it requires that you provide the following documents depending on your registration criteria: 

• LOA - Smart (Direct) Ver2

• LOA - Smart (Non-Direct) Ver2

• NO OBJECTION CERTIFICATE

• m360 LOA Template for Access Code & Sender ID (Direct Client to 8x8)

• m360 LOA Template for Access Code & Sender ID (Authorised Agent to 8x8)

• m360 LOA Template for Access Code & Sender ID (Aggregator to 8x8)

• m360 LOA Template for Access Code & Sender ID (End-client to Aggregator_Authorised Agent)

• DITO LOA

• *LOA Intl Smart - End Client to Aggregator

• Corporate Secretary's Certificate

To ensure that your SID registration goes smoothly and to reduce the turnaround, please, complete each document accurately with all the required information (highlight in yellow). 

The above documents authorize 8x8 (8x8 Philippines Inc) to register and send branded messages to end-users in the Philippines on your behalf. 

 

IMPORTANT NOTE:

• Sender IDs may be considered as Premium/International by the partners, this is when the team in-charge of registration will reach out to you to provide:

•*LOA Intl Smart - End Client to Aggregator.

• Sender IDs are usually considered as Premium/International if there is an entity located overseas (outside of Philippines).

• 8x8 does not have the authority to classify the Sender ID as Premium/International, the power is with the Philippines networks.

You are the owner of the Sender ID:

• LOA - Smart (Direct) Ver2

• NO OBJECTION CERTIFICATE

• m360 LOA Template for Access Code & Sender ID (Direct Client to 8x8)

• DITO LOA

• Corporate Secretary's Certificate

• If Sender ID differs from Company Name

 

You are an aggregator, and you are authorised to send traffic on behalf of your client:

• LOA - Smart (Non-Direct) Ver2

• NO OBJECTION CERTIFICATE

• m360 LOA Template for Access Code & Sender ID (Direct Client to 8x8)

• You may change "8x8 Philippines Inc" to your Company Name

• m360 LOA Template for Access Code & Sender ID (Aggregator to 8x8)

• DITO LOA

•  Corporate Secretary's Certificate

• If Sender ID differs from Company Name

• For Single Proprietorship: (Not Applicable to BFSI/LENDING COMPANIES)

• DTI Certification

• Government-issued ID of the registered owner

• For Corporations: (Not Applicable to BFSI/LENDING COMPANIES)

• SEC Certification of Incorporation

• General Information Sheet (GIS)

 

You are an authorised agent, and you are authorised to send traffic on behalf of your client:

• LOA - Smart (Non-Direct) Ver2

• NO OBJECTION CERTIFICATE

• m360 LOA Template for Access Code & Sender ID (Direct Client to 8x8)

• You may change "8x8 Philippines Inc" to your Company Name

• m360 LOA Template for Access Code & Sender ID (Authorised Agent to 8x8)

• DITO LOA

• Corporate Secretary's Certificate

• If Sender ID differs from Company Name

• For Single Proprietorship: (Not Applicable to BFSI/LENDING COMPANIES)

• DTI Certification

• Government-issued ID of the registered owner

• For Corporations: (Not Applicable to BFSI/LENDING COMPANIES)

• SEC Certification of Incorporation

• General Information Sheet (GIS)

 

Template Explanation:

Click here to download guide on filling up LOA towards the Philippines

 

Information to provide together with documents:

1. Sender ID
2. Content
3. URL
4. Company Name
5. Purpose
6. General Information Sheet (GIS)

Additional Requirements for Loan Company:

1. General Information Sheet (GIS)
2. Securities and Exchange Commission Document

Additional Requirements for BFSI Company (Globe):

1. General Information Sheet (GIS)
2. Business Registration OR Articles of Incorporation
3. Business Permit OR Mayor's Permit from the local government unit's BPLO (Business Permit and Licensing office) NEW
4. Specific regulatory agency licenses (example: Banks require BSP licenses)
5. Only if Sender ID to be registered has no clear relevance to business:
   • Intellectual Property Rights to the Brand Name OR
   • Secretary's Certificate specifying the proof of Sender ID relevance to the business

 

Additional Requirements for Online Gaming Company (Globe):

1. Understanding PAGCOR Licenses:

The Philippine Amusement and Gaming Corporation (PAGCOR) issues two distinct gaming licenses:

• Philippines Offshore Gaming Operator (POGO) License: Grants operators permission to offer online gaming services exclusively to authorized offshore players (excluding Filipinos abroad).
• Philippines Inland Gaming Operator (PIGO) License: Permits operation of Remote Gaming Platforms (RGPs) located domestically.

2. Restrictions for Globe SID Registration:

• POGOs: NOT ALLOWED to register Sender ID on Globe.
• PIGOs: ALLOWED to register Sender ID on Globe providing below requirements:
• POGO and PIGO: ALLOWED to register Sender ID on Globe if you have both License and below requirements:

3. Enhanced Requirements for New SIDs: All partners registering for online gaming SIDs must submit the following documents:

1. General Information Sheet (GIS)
2. Globe LOA specifying content (chain LOAs required for agents)
3. Written confirmation of client consent for database usage
4. Updated Business Permit
5. Mayor's Permit
6. SEC Business Registration & Articles of Incorporation (AOI)
7. PAGCOR Inland Gaming License/s with:
   • License number
   • Full company name & address (matching SEC & Permit documents)
   • Validity period
   • Issuance date
   • PAGCOR signatures & seal
   • Specific allowed operations

 

Natasha Mohd Noor

April 21, 2025 02:20

1 Comments

Date Votes

• 0
  
  Maahen Melvin November 01, 2021 08:28

  Helpful Article

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