8x8 CPaaS has a status page. You may visit the page here : https://status.wavecell.com/ 

Our status page has 2 sections. 

 

1. Service Availability


 

In the Service Availability section, you can see the different Components of our 8x8 CPaaS products. 

  • SMS 
  • Chat Apps (Whatsapp, Viber and Other Chat Applications)
  • Video Interaction
  • Voice
  • Web Platform (Our CPaaS Web Pages like 8x8 Connect, 8x8 Converse etc.)
  • External Connectivity (Our connections to respective Countries and Operators grouped into Regions)
  • Other

 

2. Incidents

 

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In the Incidents sections, you will see Ongoing or Past Incidents which have respective severity. You may refer to the colour of the incident title with the below.


Screenshot 2024-02-05 at 10.44.34 PM.png

 

For each incident, we will be posting each stage of the incident from Investigating up until it is Resolved

 

For Incident of Partial and Major Outage, we will be posting a detailed Postmortem Report.

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