8x8 CPaaS has a status page. You may visit the page here : https://status.wavecell.com/ 

Our status page has 2 sections. 


1. Service Availability


In the Service Availability section, you can see the different Components of our 8x8 CPaaS products. 

  • SMS 
  • Chat Apps (Whatsapp, Viber and Other Chat Applications)
  • Video Interaction
  • Voice
  • Web Platform (Our CPaaS Web Pages like 8x8 Connect, 8x8 Converse etc.)
  • External Connectivity (Our connections to respective Countries and Operators grouped into Regions)
  • Other


2. Incidents


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In the Incidents sections, you will see Ongoing or Past Incidents which have respective severity. You may refer to the colour of the incident title with the below.

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For each incident, we will be posting each stage of the incident from Investigating up until it is Resolved


For Incident of Partial and Major Outage, we will be posting a detailed Postmortem Report.

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