Reason Code


If the status of the message is  REJECTED BY CARRIER or TRASHED, the parameters can be filled with these values :


Reason Code Status:

The reason code status is a 3 digit-number :

Reason Code Table:

Code Description
200 OK, The request has succeeded.
201 Created, The request has succeeded and a new resource has been created as a result.
202 Accepted, The request has been received but not yet acted upon.
204 No Content, The request has succeeded, but there is no content to send as a response.
400 Bad Request, Request has invalid syntax.
401 Unauthorized, The client must provide the correct API key in the Authorization header.
403 Forbidden, The client is authenticated but does not have permissions to the content
404 Not Found, The server can not find the requested resource.
410 Gone, The requested content has been permanently deleted from the server, with no forwarding address. This usually applied to the API version that's not supported anymore.
422 422 Unprocessable Entity, The request was well-formed but was unable to be followed due to semantic errors.
429 Too Many Requests, The user has sent too many requests in a given amount of time ("rate limiting").
500 Internal Server Error, The server has encountered a situation it doesn't know how to handle.

All API responses with HTTP code 400 and above has the following properties:

  • code (integer) - Error code
  • message (string) - Human-readable error description
  • errorId (UUID) - Unique id of the error. You can use it as a reference when sending inquiries to 8x8 support.
  • timestamp (string, date-time) - Date and time of the error occurrence. Format: yyyy-MM-ddTHH:mm:ss.ffZ

Example of error JSON object returned by the API

"code": 1300,
"message": "Object wasn't found or is already expired",
"errorId": "1cc1eda1-f5dd-ea11-8288-0263195dd35a",
"timestamp": "2020-12-22T05:52:01.85Z"
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